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Smart Reminders
A no-show on Saturday afternoon costs you £80 in lost revenue and a gap you can't fill. An automated text the day before costs you one SMS credit — about 4p. The maths is obvious. Set your reminders once and they go out automatically, every time.
Key Benefits
- Stack reminders how you want. Email two days before (free), SMS the morning of (4p). Or three texts. Or one email. Configure as many as you need, each with its own timing.
- Templates with the details that matter. Name, date, time, service, stylist — pulled from the booking automatically. "Hi Sarah, reminder about your cut & colour with Emma tomorrow at 2pm." No typing, no mistakes.
- Follow-ups too. Send a thank-you the day after, a rebooking nudge a week later. Same system, same setup. Works for building repeat business, not just preventing no-shows.
- Toggle any reminder on or off. Testing a new approach? Turn off the old one, turn on the new one. No deleting, no recreating. Just a switch.
- SMS gets opened, email is free. SMS has 90%+ open rates but costs credits. Email is unlimited but easier to miss. Most salons use both: email first, SMS closer to the appointment.
Learn More
Read the documentation to get the most out of this feature.
Part of Grow Your Business
Customer profiles, badges, reminders, messaging, analytics. Build lasting relationships.
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