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Smart Reminders
A no-show on Saturday afternoon costs you £80 in lost revenue and a gap you can't fill. An automated text the day before costs you one SMS credit, from 7p, so the maths is obvious. Set your reminders once and they go out automatically, every time.
Key Benefits
- Stack reminders how you want. Email two days before (free), SMS the morning of (from 7p), three texts, or a single email: configure as many as you need, each with its own timing.
- Templates with the details that matter. Name, date, time, service, and stylist come straight from the booking, so there's no typing and no mistakes: "Hi Sarah, reminder about your cut & colour with Emma tomorrow at 2pm."
- Follow-ups too. Send a thank-you the day after or a rebooking nudge a week later, using the same system and the same setup. It works for building repeat business, not just preventing no-shows.
- Toggle any reminder on or off. Testing a new approach? Turn the old one off and the new one on with a switch, no deleting and no recreating.
- SMS gets opened, email is free. SMS has open rates above 90% but costs credits, while email is unlimited but easier to miss, so most salons use both: email first, then SMS closer to the appointment.
Learn More
Read the documentation to get the most out of this feature.
Part of Grow Your Business
Customer profiles, badges, reminders, messaging, analytics. The tools you need to build lasting relationships with your clients.
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