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Visit Analytics
Sarah typically visits every 6 weeks but hasn't been in for 10. That's the kind of thing you notice too late — or not at all. Luminate tracks visit patterns automatically and tells you exactly who's gone quiet.
Key Benefits
- Frequency calculated for you. "Every 6 weeks" appears on the profile based on actual booking history. No spreadsheets, no guessing.
- Predicted next visit. "Due in ~3 weeks" tells you when to expect them back. When that date passes with no booking, they're flagged as overdue.
- Per-service patterns. "Cut: 12x, every 8 weeks" — see which services each client books and how often. Useful when suggesting rebooking times.
- Overdue warnings. A client who typically visits every 6 weeks but hasn't been in for 10 gets a warning on their profile. You'll know who to call before they forget about you.
- Top customers report. See your highest spenders, most frequent visitors, and average spend per visit. Export for marketing or just know who deserves the VIP treatment.
Learn More
Read the documentation to get the most out of this feature.
Part of Grow Your Business
Customer profiles, badges, reminders, messaging, analytics. Build lasting relationships.
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