Simple Pricing

One price.Every feature. Every user.

No tiers. No per-seat charges. No feature gates.

Doesn't Exist

Basic

£29per month
  • Half the features
  • Constant upselling
  • "Upgrade to unlock"
  • Crap support
Also Doesn't Exist

Enterprise

Call us for pricing
  • Same features, more money
  • "Priority" support
  • A fancier logo
  • Useless AI features

You know it's expensive when you need to call

Messaging

Messaging costs, explained

No charge

Email

Unlimited emails included. We never charge per email message.

Save with your own account

WhatsApp

WhatsApp messages use your SMS balance by default. Want to save? Connect your own WhatsApp Business account and pay Meta directly.

With your own account, pricing follows Meta's rates for your region.

Only channel we bill

SMS

300 SMS credits included each month; extras cost 6p each.

Standard messages up to 160 characters; longer messages split.

What counts as one SMS?

Standard messages up to 160 characters. Longer messages split automatically.

Do unused credits roll over?

No. Credits reset each billing cycle.

Value

How we compare

FeatureLuminateTypical Competitor
Base price£69/month£30-150/month
Per staff memberIncluded£5-40/user/month
Online bookingIncluded£15-30/month add-on
SMS messaging300 includedPay-per-message
Multiple tillsUnlimitedPer-terminal fees
Skin test complianceIncludedOften unavailable
Commission calculationIncludedPremium tier only

Competitor pricing based on publicly available information, December 2025.

Questions

Frequently asked questions

Is there really no catch?

No catch. £69/month gets you everything. We don't hide features behind paywalls.

What does joining the beta involve?

As a beta partner, you'll get early access to Luminate and help us refine the product. Your feedback shapes what we build.

Can I cancel anytime?

Yes. Monthly billing. Cancel anytime. No contracts, no exit fees.

Is my data secure?

Yes. Bank-level encryption. GDPR compliant. Regular backups. UK and EU data hosting.

Do you offer training?

Yes. Free onboarding call included. Plus video tutorials and help docs.

Still have questions?

Register for our beta or get in touch. We're here to help.