Email Support
Get help from our team directly. We typically respond within a few hours during working hours, including Saturdays.
hello@luminate.salonSupport
How can wehelp you today?
We're here to make sure you get the most out of Luminate.
Help Guides
Step-by-step guides to help you get the most out of Luminate.
Browse articlesGetting Started
New to Luminate? Our quick start guide will have you up and running in no time.
Start hereFAQ
Common Questions
How do I reset my password?
Click "Forgot password" on the login page and we'll send you a reset link via email.
Can I import my existing client data?
Yes! We can help migrate your data from most salon software. Just get in touch and we'll guide you through the process.
What payment methods do you accept?
We accept all major credit and debit cards. Payments are processed securely through Stripe.
Is there a contract or commitment?
No contracts. Pay monthly and cancel anytime. We believe our software should earn your business every month.
Still have questions?
Drop us an email or register for our beta to stay in the loop.